GLASS MAGNUM MOBILE REPAIR

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More questions...and answers!

 

"What about driving on chip-seal?"

You may find that the construction company is not using a pilot car to keep traffic slowed down.  If you find yourself in this situation, the time you are going to get rock chips is after you are released by the pilot car and traffic gets going again.  Everyone behind you will want to pass you (assuming you are driving an RV), no matter how fast you drive, and as they get up to higher speeds, the rocks will start coming out of the tire treads like bullets.  So, as soon as you are released by the pilot car, pull over and let the traffic go by.

"I've got a star that I'm afraid will crack out...what should I do or not do to keep it from cracking further?"

The main thing is to avoid extremes in temperature.  Don't subject the glass to the heat of the defroster if you can avoid it, and don't hit the glass with icy cold water at the carwash when the glass is hot.  On motorhomes with independently operated front jacks, be careful not to cause the coach frame to twist when leveling; this can also happen while driving on or off the highway into a driveway.  On some units, this can crack glass that is in good condition.

 

"How do I know you are reputable, or anyone else, for that matter?"

There are several answers to that question.  The quality of the work says a lot.  That's why the question on Quality is at the top of this page.  If somebody is doing obviously inferior work, it just makes sense that they haven't invested the time, effort, and expense into being properly trained, and they likely will be off to another "great job" at the first opportunity.  My work speaks for itself.  Besides that, I am licensed to use the Ultra-Bond process, which is the best there is.  Second, I live here and provide this service to our customers who also live here; our livelihood depends on high-quality work.  I am also licensed  by our municipality, listed in the Yellow-Pages, and provide a proper receipt for your insurance company when the work is completed.   This is not a "cash-only/no receipt", fly-by-night operation!

"How long does it take to do a repair?"

Somebody asked me this when they had had a lousy repair done in only five minutes.  Well, it takes longer than 5 minutes!  Personally, I don't care how long it takes, as long as I am satisfied that the repair is the best it can be; there's no room here for second-best.

"How do I know if I should fix it or not?"

When I was asked this, another customer remarked, "It depends if you're going to pay for it or not!"  We all got a good laugh out of that, and I thought that was a good answer, because they all need to be fixed.

A word on safety:

Yes...just use common sense...you aren't the only one on the highway!  I once witnessed a motorhome stopped right in the lane of traffic, just over a rise on a blind curve, videoing some wildlife. This particular stretch of old Alaska highway is narrow with winding curves and no shoulders, and it was incredible to see these folks oblivious to the danger they put themselves and others into.  A semi-truck going full speed (unlike you, they like driving the curves as fast as they can) narrowly missed them and us.  Take all the pictures and video you like, but please pull well off the road first!

Got a question?

With the exception of the item above on Safety, all of these questions were asked at one time or another by someone.  If you've got a question, don't hesitate to email me, and I'll try and give you the best answer I can.

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